Preparing for an online consultation
What online consultations can do
Our online consultations, just like our face-to-face consultations, are collaborative and discussion-focused. You can use an online consultation to brainstorm, to get perspective on an assignment, to have some help clarifying an argument or deveoping your ideas, or to get some help with editing a document.
What to expect
Your consultant is likely to ask you questions about the assignment prompt, the genre, your purposes in writing, and your goals for this session. If you are interested in editing, your consultant will probably ask you to identify some specific issues and to participate in identifying patterns, using resources, and discussing potential changes.
Accessing your online consultation
We use WC Online for our online consultations. To join your consultations, follow these simple steps, shown in images to the right:1. Have this screen open for reference.2. Log into du.mywconline.com, then click on your appointment square.3. Click on the red text (under your name) reading "Start or join online consultation."4. Read the instructions you'll see (also copied below), then import your text.5. Use the chat box to communicate with your consultant. You can decide together whether to use the audio / video.InstructionsWELCOME TO YOUR ONLINE CONSULTATION! Below is a brief overview of this module. For more information, click the question mark at the top right of the screen.WHITEBOARD: This area of the screen is the document collaboration whiteboard. Here, you can import or paste a document, or type text. Changes made to text in this window are highlighted and seen immediately by both individuals participating in the online consultation.TEXT CHAT: You can use the area to the right of the screen to have a text conversation in real time. This means the other person in the module can see what you are writing as you type. Unchecking the 'send real time chat updates' box at the top will prevent your typing from being seen by the recipient until you hit 'enter.'TOOLBAR: The icons on the left side of the toolbar allow you to work with a document's formatting. The icons on the right side (or at the bottom if using a phone) include options for your online session, such as importing or exporting a document. Hover over any icon for a text label showing the icon's function.DRAWING TOOLS: Clicking the pencil icon allows you to draw on top of the whiteboard. Within the drawing area, you can change the brush, clear your drawing, or use a solid background. You can also import images and export the entire drawing area. On a computer, hover over the drawing area to expand it, and hover away from it to minimize it. On a touch screen, touch the pencil icon once to open the drawing function, twice to expand the drawing area, and a third time to close it.AUDIO AND VIDEO: If your center has enabled audio and video consultations, you can click on the camera icon to allow the other participant to see and hear you. The first time you use audio and video, your browser may prompt you to allow the use of your camera and microphone in your session.AFTER YOUR SESSION: Your chat transcript and document will be saved in this online meeting. You can always come back by viewing your appointment and clicking the 'start or join online consultation' link.