General Student Resources
Emergencies: 911 first then 303-871-3000
- In event of emergency, TTY users should call 911 directly
My SSP (My Student Support Program)
It's okay to ask for help. Contact us for 24/7 real-time support via text, phone, app, or internet. My SSP has counselors available who speak Spanish, Mandarin, Cantonese, Korean, Arabic, French, and English.
- Inside the US: 866-743-7732 | Internationally: 001-416-380-6578 | Website: us.myissp.com
- Download the free My SSP app today from your device's app store to get started | My SSP app guide
- 303-871-3853 | email@example.com
- 24/7 Helpline: 303-871-3456 (Fall, Winter, Spring quarters)
SOS (Student Outreach and Support)
Helps students succeed by connecting them to resources, developing a plan of action to meet their goals, and navigating challenging situations. Staff, faculty, and students can submit a referral or reach out directly for connection.
- 303-871-4724 | firstname.lastname@example.org
- Student Outreach and Support Referral Form
- Information on the Student Assistance Fund
Office of Equal Opportunity and Title IX
The Office, in collaboration with University partners, works to build and maintain a safe, gender equitable environment for students, faculty and staff in all aspects of educational programming and employment.
DSP (Disability Services)
DSP is dedicated to giving students with disabilities an equal opportunity to participate in the University’s programs, courses and activities.
- 303-871-3241 | email@example.com
Guided by the knowledge that Veterans offer a unique academic and social quality to the University of Denver, the Veterans Services Office vision and mission is to support our Veterans through exceptional programming.
- Veterans Crisis Line: 1-877-273-8255
- Right Foot Forward Program Information
GSSW Student Emergency Fund
Eligibility requirements and the link for the application can be found at the above link.
- In event of emergency, TTY users should call 911 directly
Anderson Academic Commons (DU Libraries)
Planning for a leave:
*Please review the linked student guides above* In order to prepare appropriately for a leave of absence from DU/GSSW, students are encouraged to ensure that all implications are considered in advance. Students are also encouraged to reach out to their respective financial aid contact, listed below, to discuss any part-time academic planning with their designated advisor(s). Additional considerations are listed below.
- Withdrawal considerations: Review the DU Registrar’s Withdrawal From DU site, the Graduate Bulletin’s Student Withdrawal from the University, and Things to Consider Prior to Withdrawing resources.
- Denver, Four Corners, and Western Colorado Merit Aid Contact: Victoria Veres, Associate Director of Enrollment and Financial Aid at 303-871-2779 or Victoria.Veres@du.edu
- Denver, Four Corners, and Western Colorado Federal Financial Aid: The University of Denver Central Office of Financial Aid at firstname.lastname@example.org or 303-871-4020.
- MSW@Denver Merit and Federal Aid Contact: The University of Denver Central Office of Financial Aid at email@example.com, firstname.lastname@example.org or 303-871-4020.
- Are you in a field internship? If so, please consult with your Field Liasion prior to withdrawing from field internship to discuss the best way to approach a leave with your agency. If you withdraw from field credits during a term, you may risk loosing your field hours for that term. Students cannot take a leave of absence and continue in field internship, as a leave of absence is a full withdrawal from a current or future term.
- Are you thinking about taking a leave while in the middle or end of a term? Have you considered the option of Incompletes or a combination of course drops and Incompletes to finish the term? This option requires meeting the eligibility criteria established by DU and instructor discretion for each individual course. It is the student’s responsibility to initiate these conversations and to be aware of the all DU deadlines and withdrawal timelines (e.g. Academic, Registration, and Billing Calendar and GSSW Student Resource Portal - Registrar Calendars).
- Questions? Please reach out to your Student Support Advisor, Faculty Advisor, or GSSW.Advising@du.edu.
Types of Leaves and Processes:
Personal Leave of Absence Policy: A graduate student may withdraw from the University temporarily or permanently for non-medical reasons. Students do not need to meet eligibility criteria for this type of leave. A personal leave does not “stop the clock” on the Time Limit for Completion of the Degree. Students apply for this leave through PioneerWeb (see the process outlined below) and requests are processed through the DU Registrar.
Medical Leave of Absence and Medical Reentry Policies: A medical leave of absence may be requested for serious mental and/or physical conditions that prevent a student from functioning successfully or safely as a member of the University community. This leave is managed through the DU Office of Student Outreach and Support, 303-871-4724. Students should review the policy linked above, which lists steps, qualifications, and medical documentation requirements. The mandatory application can be found here: Application for Medical Leave of Absence. As a reminder, students do not send this application or any medical documentation to the Graduate School of Social Work; instead students seeking a medical leave must work directly with the DU Office of Student Outreach and Support. A medical leave does “stop the clock” on the Time Limit for Completion of the Degree.
Withdrawing and taking a leave: Students that intend to take a leave for a future term must not register during the term in question. Students who are currently enrolled during the quarter in which they intend to begin a leave of absence must first withdraw officially from all courses before proceeding. Students who fail to withdraw may be liable for full tuition and fee charges, and a failing grade may be recorded for every course for which the student is registered. Per DU policy, students must receive written approval from instructors to withdraw from their given course(s), if required per established deadlines, and send this documentation to the GSSW Registrar (email@example.com) within the stipulated timelines. Important dates for add/drop, instructor drop approval dates, tuition refund percentages, and registration can be found at DU Registrar Academic, Registration, and Billing Calendar and the GSSW Student Resource Portal - Registrar Calendars.
- To withdraw and submit a leave request: Students can complete withdraw and leave of absence requests via PioneerWeb > MyWeb > Student > Registration > Withdraw from DU. During the withdraw process, you will be prompted to provide additional information for the leave as applicable. A step-by-step guide for withdrawing and requesting leave can be found linked above.
For additional guidance and support through this process, please contact GSSW Advising at GSSW.Advising@du.edu.
Program Specific Resources
Denver Campus Resources
There are many resources about student life available here on campus at the University of Denver! To help you navigate the vast array of resources and opportunities we have compiled a number of these for you here. Check out DU's Graduate Student Life Website for more information!
Time-sensitive, Denver-based resource: Denver Delta Inc will award scholarships to students in the Denver metro area who struggle with affording nutritious meals as they pursue a higher education. The application is due on September 10th, 2021.
DU Health and Counseling Center
The mission of the HCC is to provide exceptional, inclusive, integrated health care. We promote student success and wellness through education, advocacy and outreach to the university of denver community.
303-871-2205 | firstname.lastname@example.org
After hours counseling: 303-871-2205
- Quarterly Group Counseling Program - Health and Counseling
- Want to find a health care provider outside of DU or with existing insurance? Counseling Center Referral Service
Professional Psychology Clinic (PPC) located within the Graduate School of Professional Psychology
- The Professional Psychology Clinic (PPC) is the training center for the Graduate School of Professional Psychology at the University of Denver. The PPC has provided low cost, high quality psychological services to Denver's community for over 30 years.
- Fees for services are on a sliding scale, and are based on income and financial circumstances.
- Professional Psychology Clinic Website; 303-871-3626
National Suicide Hotline: 1-800-273-8255The University of Denver offers a comprehensive Student Insurance Plan (SHIP) that is underwritten by United Healthcare Student Resources. This plan is designed specifically for students attending the University of Denver and is only available to enrolled active students.
Below is a select list of DU student communities. Please refer to the Student Organizations tab for information about GSSW Student Organizations.
Collegiate Recovery Community * COVID-19 Update: The CRC is providing virtual connection opportunities for students. Please review website and their meeting schedule for this information.
Four Corners Supports
Access to six counseling sessions (paid for by DU) with one of the following providers:
- Mark Dickmann: 970-769-1569
- Jane Pedersen: 970-385-5266
Western Colorado Supports
Please refer to the document below on Colorado Mountain College emergency procedures.
View the orientation powerpoint below to access information about your program and resources.
- Program Director — Rachel Forbes
- Assistant Program Director —
- Administrative Assistant —
- Main Office — 970-945-1133
Perspectives helpline: 1-800-456-6327
Please consult orientation materials for login information
National Suicide Hotline: 1-800-273-8255