Journey Map

  • This journey map is used to understand the stages in terms of their feelings, thoughts, and actions that a student studying in a low-income school may go through when deciding what to eat. The map takes both internal (self) and external (school/parents) factors into consideration and seeks to understand how this demographic of students make decisions. This map will be used as a way to identify inefficiencies and improvements needed within the system


    Persona: Low-Income Elementary Student 

    Step 1: 

    Step 2:

    Step 3:

    What is the student thinking or feeling?

    “I’m hungry”

    Eat the most convenient option

    Post consumption behaviors (hard to pay attention, tired, hyper, etc.)

    What are the student’s actions?

    Assess food available

    Convenient and inexpensive food consumption

    Student causes classroom distractions/is not able to be a productive student

    What is the student’s touchpoint with their nutrition education?

    What eating behaviors are practiced in the student’s household environment

    Reviewing current nutrition knowledge  to make a nutritious decision

    An eating decision was made that does not align with proper nutrition standards and their education

    What do we want to change about this step?

    Change their perception about what nutritious and healthy food can be/can taste like 

    The food options available are healthy and affordable

    Food consumed provides nutrients that encourage learning 

    How and/or why will make this change?

    Providing more hands-on, integrated, and holistic nutrition education within schools

    Provide recipes and/or resources to both students and parents to incorporate healthy dietary practices both at home and in school

    Ensure better future health outcomes by showing children how their eating choices affect their bodies. 

This portfolio last updated: 08-Jun-2020 12:41 PM