Carol currently serves as Assistant Dean MBA@Denver, Daniels College of Business, University of Denver, Denver, CO. She regularly teaches Advanced Marketing Strategy, Customer Experience Management (CEM) and Marketing Concepts (both Residential and Online) to graduate students.
Carol’s research interests are in the areas of higher education learning and teaching, online and blended learning and teaching, customer experience management, and services marketing.
o PhD, Supply Chain/Marketing minor, University of Maryland at College Park, MD
o MBA, Logistics and Finance, University of Maryland at College Park, MD
o BSBA, Marketing, University of Maryland at College Park, MD